Fjord

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Fjord are the global design and innovation affiliate of Accenture Interactive. They are responsible for reimagining people’s relationships with the digital and physical world – using the power of design to create services and products that people love. They work with some of the world’s leading businesses to make complex systems simple and elegant.

As they are a consultancy, their work and needs tend to fluctuate. They have a great permanent team of staff – but when they win extra pitches, they then need extra hands on deck to help deliver to their clients. That’s where Role Recruit comes in; we provide them with specialist contractors.

Fjord are an ongoing client for many years now and we’ve developed a great relationship with them. We really work with them to understand their needs – their fluctuating workflow and also the types of people that they require. They’re a niche business, therefore the people that they require have a really niche skillset. Quite often they work in the Service Design space, which is still relatively new and unique – especially to the Wellington market! Seeing as we’re based in Auckland, a lot of the recruitment that we do for them is done remotely.

We make sure to keep track of who is in the market and candidates’ availability, so that whenever Fjord has a need, we already have someone in mind who will be a great fit for them. We work to understand what their needs are and create a good experience for them. Recruitment on top of other stresses they may have, e.g. delivering on projects and working with their own clients, is an extra thing they need to deal with, so we look to make it as easy as possible for them by being an agency that they can rely on and be an extension of their HR team. Our mission is to provide ease, efficiency and success to the recruitment process.

We really enjoy working alongside Fjord because they’re not only a great bunch of people, but they also work on some really interesting projects which are always fun to collaborate on. Having worked with them over the course of the last few years, we are on their preferred supplier list and continue to find them the best talent going.

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